effective date: 1 january 2025

Welcome to house of creative, operated by HOC Studio (PTY) Ltd. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa and the General Data Protection Regulation (GDPR) of the European Union.

1. who we are

house of creative is a media production and content creation company operated by HOC Studio (PTY) Ltd. We work with brands, production companies, talent, and agencies to produce a range of media content, including advertising material, podcasts, branded content, and documentaries. We are based in Cape Town, South Africa, and operate globally. Our registered office is located at Roam Work Cape Town, 2nd Floor, The Harrington, 50 Harrington Street, Zonnebloem, Cape Town 7925, South Africa.

2. data controller and contact information

HOC Studio (PTY) Ltd is the data controller responsible for your personal information. If you have any questions about this Privacy Policy or how we process your personal data, please contact us at: Email: accounts@houseofcreative.co.za 
Address: Roam Work Cape Town, 2nd Floor, The Harrington, 50 Harrington Street, Zonnebloem, Cape Town 7925, South Africa

3. what is personal data?

Personal data is any information relating to an identified or identifiable living person. This includes names, contact details, images, video footage, and other information that can identify you.

4. information we collect

Personal Information: Name, email address, phone number, billing information, job titles, professional profiles, and other information you provide directly. Non-Personal Information: IP addresses, browser types, device information, website usage data, and cookies. Special Category Data: Where necessary, we may process sensitive data such as health information, biometric data, or information related to diversity and inclusion, with explicit consent.

5. how we collect information

Direct Collection: Through forms, emails, contracts, and onboarding processes. Automatic Collection: Via cookies, analytics tools, and tracking technologies. Third-Party Sources: Partners, platforms, social media, public databases, and service providers.

6. why we collect information

We collect personal data for the following purposes: Service Delivery: To provide and manage our creative services, including production, broadcasting, distribution, and marketing. Communication: To respond to inquiries, manage projects, and send updates (with consent). Talent and Contributor Management: To evaluate suitability for productions, manage contracts, and ensure legal compliance. Analytics: To improve our website, services, and content performance. Legal Compliance: To meet legal and regulatory obligations.

7. legal basis for processing (gdpr compliance)

We process personal data based on: Consent: For specific purposes where you have given clear consent. Contractual Necessity: To perform our obligations under a contract. Legal Obligations: To comply with legal requirements. Legitimate Interests: To operate and improve our business, manage productions, and develop content, unless overridden by your rights.

8. sharing and disclosure of information

Internal Sharing: Within house of creative’s team for operational purposes. Third Parties: Service providers, freelancers, co-producers, broadcasters, legal representatives, IT service providers, and marketing partners. Legal Requirements: To comply with legal obligations, regulatory authorities, or protect our rights. Production Partners: Including commissioning partners, distribution partners, and talent agencies.

9. international data transfers

We may transfer your personal information outside your country, including South Africa, the UAE, the UK, and the EU. We ensure appropriate safeguards are in place, such as standard contractual clauses and data protection agreements.

10. data retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and enforce agreements. For production-related data, we may retain footage, credits, and related content indefinitely for archival, legal, or distribution purposes.

11. your rights

You have the right to: Access: Request access to your personal data. Correction: Request correction of inaccurate data. Deletion: Request deletion of your data. Objection: Object to data processing. Restriction: Request restriction of processing. Data Portability: Receive your data in a structured format. Withdraw Consent: Withdraw your consent at any time.

12. cookies and tracking technologies

We use cookies to enhance your experience. You can manage your cookie preferences through your browser settings. For more details, please review our Cookie Policy.

13. data security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our staff is trained on data protection, and we regularly review our security measures.

14. complaints

If you have concerns about our use of your personal data, please contact us at accounts@houseofcreative.co.za. You also have the right to lodge a complaint with the Information Regulator in South Africa or the relevant data protection authority in your jurisdiction.

15. changes to this privacy policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. 


By using our services, you acknowledge that you have read and understood this Privacy Policy.